1win Kenya Withdrawals

1win is a popular online casino with thousands of games and exciting bonuses. Regular players on the platform, including those that claim the no deposit bonus and other promotions, often win real money. This raises an important question: how can players withdraw their winnings on 1win?

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1win Kenya Withdrawals
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Players from Kenya are accepted

1win Kenya Withdrawal Options

The casino supports several banking options to make withdrawals convenient for players in Kenya (Perfect Money and cryptocurrency). What’s even better is you can directly withdraw your winnings in Kenyan Shillings, so you do not have to worry about paying currency conversion fees.

A payment platform may also become available as a withdrawal method after you use it to deposit into your gaming account, even though it was not originally listed in the Withdrawal section. However, this can only happen with banking methods that support payment acceptance from online casinos.

How to Withdraw from 1win Using Credit or Debit Card

As of 2024, 1win does not support withdrawals using Mastercard, Visa, or other cards. Credit and debit cards are only available as deposit methods, although this may change over time.

Bank transfer

The iGaming operator supports Perfect Money, a payment system that enables Kenyan players to make bank transfers in online casinos. The withdrawal limit for this method ranges between KES 2,100 – KES 60,000. This method requires you to enter your bank account number, and the waiting time is about 3 to 5 business days.

Advantages Disadvantages
You can receive payment directly into your bank account Takes 3 to 5 business days
Highly secure

E-wallets

At the time of writing this article, 1win does not support e-wallets as withdrawal options, but this can change in the future. Note that the casino accepts e-wallets like Neosurf and AstroPay as deposit methods. If you use any of these methods to make a deposit, it may become available as a withdrawal option if it supports payment acceptance.

Local Payment Systems

1win’s withdrawal methods also include local payment systems specifically catering to the Kenyan market, such as M-PESA and Airtel Money. Both are mobile banking services that allow users to transfer money using their phone numbers. The withdrawal limits are KES 1,000 – KES 150,000 for M-PESA and KES 1,000 – KES 100,000 for Airtel Money. Waiting time is typically less than 24 hours.

Advantages Disadvantages
Higher withdrawal limits than bank transfers You need to be registered on the provider’s mobile network
Quick transaction times

Cryptocurrency

1win allows you to withdraw your winnings via cryptocurrencies, including Bitcoin, Ethereum, Tron, Tether TRC20, Tether ERC20, Tether BEP20, Bitcoin Cash, Litecoin, Monero, among others.

This is the platform’s fastest withdrawal method, which allows you to receive your funds in less than 30 minutes, provided your account is verified.

To withdraw with crypto, go to the “Withdrawal” section and choose the specific cryptocurrency you would like to use. The site displays the minimum and maximum limits for each currency at the bottom of the withdrawal form. Keep your withdrawal amount within these limits to prevent unnecessary delays. With this method, you only have to provide your crypto wallet address, and your account will be credited in no time.

Advantages Disadvantages
Fast withdrawals You need a crypto wallet to use this method
Allows players to maintain anonymity High currency volatility
Low transaction fees
Higher withdrawal limits

What is the 1win minimum and maximum withdrawal amount?

According to the casino’s terms and conditions, the maximum amount a player can withdraw within a 24-hour period across all 1win products is 390,000.00 KES. Different payment methods also have their minimum and maximum withdrawal limits as enumerated in the table below:

Wіthdrаwаl mеthοd Μіn/mах lіmіt, KES Wіthdrаwаl speed
Perfect Money 2,100 – 60,000 3 to 5 business days
M-PESA 1,000 – 150,000 less than 24 hours
Airtel Money 1,000 – 100,000 less than 24 hours
Tether 1,000 – none less than 30 minutes
Litecoin 1,000 – none less than 30 minutes
Monero 1,000 – none less than 30 minutes
Bitcoin Cash 1,000 – none less than 30 minutes

How to withdraw winnings from a 1win account?

The withdrawal process on the platform is pretty straightforward. Here are the steps to follow:

First step

Log in to your 1win account. Visit the casino site using our links to go straight to the genuine platform. Enter your email address and password, or log in using social networks.

Login 1win Kenya

Second step

Check for active bonuses in the Promotions section. If available, use them and unlock the winnings by fulfilling the wagering requirements.

Bonus wagering conditions 1win

Third step

Complete the KYC process. Although it is not always required, it’s best to complete it anyway to avoid issues in the future. All you have to do is submit valid proof of identity and address documents for verification.

KYC process

Fourth step

Navigate to the Withdrawals section and choose your preferred payment method. Enter the amount you wish to withdraw and confirm the transaction.

1win withdrawal tab

Now, the only thing left to do is wait for your payment account to be credited with your winnings. 1win takes about 24 to 48 hours to process transactions, but the actual time it’ll take for the cash to hit your account depends on the payment method you chose, whether you passed the KYC verification process, and other third-party factors.

How to withdraw money from the 1win app?

The withdrawal process on the 1win app is no different from that on the website. The app offers the exact features you’d find on the site, so everything about withdrawals, from the process to the available payment options, and time limits remains the same in the app.

Since the app is designed to fit the smaller screens of mobile devices, its interface is slightly different from what you’d see on the site. However, this difference does not constitute a problem since the app’s interface is user-friendly and highly intuitive. You will have no issues finding the Withdrawal section and actually cashing out your winnings.

1win Withdrawals Rules

There are certain rules guiding withdrawals on 1win, which you must follow or your withdrawal request will be cancelled. They include:
Only registered users can withdraw winnings
Only registered users with a 1win account can withdraw their winnings
Although some games are available to play without signing up on the platform, you must complete the registration process to submit a withdrawal request.
Registration data must be true and factual
The site only accepts true information
If the personal details you provided while creating your account do not correspond with what’s on your verification documents, the operator can cancel your withdrawal.
Clients can only use their own money to place bets
Players can only use their own money to place bets
You must only deposit funds from a payment account registered in your name, or the iGaming operator may deny your withdrawal request and seize all your winnings.
All active bonuses must be used
All active bonuses must be cleared before requesting a withdrawal
You must use up any active bonus on your account and fulfil their wagering requirements before the platform will process your withdrawal.
You must use the same method for deposits and withdrawals
The same payment method must be used for your deposits and withdrawals
In compliance with the AML policy, 1win will only pay your winnings into the account you used to deposit money. So, remember to choose your deposit method as your withdrawal option when submitting your request.

Endeavour not to breach these rules as it would most likely result in the operator seizing your winnings or, worse, banning your account.

Why Can't I Withdraw from 1win?

Although withdrawing from 1win is usually a smooth process, Kenyan players may sometimes experience slight issues when trying to cash out their winnings. This could be due to various reasons, from account misuse to unmet wagering requirements or technical issues. Here are some common problems and how to fix them.

  • Account Misuse. If you don't follow the rules guiding the use of your 1win account, you may face difficulties withdrawing your winnings. Examples of actions that can hinder your withdrawal request include opening multiple backup accounts, intentional misuse of bonuses, submission of invalid documents during the KYC process, or using a bank account that isn’t yours. The best way to avoid such issues is to read the terms and conditions carefully, so you know what the platform allows. If you've already violated a rule, contact the customer support team for assistance on rectification.
  • Technical Glitches. Rarely, technical problems on the site may prevent you from withdrawing your winnings. One of the most common causes of this problem is when too many players use the site simultaneously, which overloads the server. Luckily, such issues usually resolve in a few minutes, so all you have to do is wait them out. You can also try logging out of your account and back in after some minutes. If the problem persists, contact the customer support team for assistance.
  • Withdrawal Limit Error. Exceeding the minimum and maximum limit for your chosen withdrawal method can delay your payment. Additionally, 1win enforces a daily withdrawal limit, so you cannot exceed that too. To avoid this problem, ensure the amount you enter on the withdrawal form falls within the specified limits.
  • Failure to Meet the Wagering Requirements. Every bonus on the site has its specific wagering requirement that must be met before you can withdraw your winnings. For instance, the platform’s 70 free spins deposit bonus has a 50x wagering requirement. This means you must wager your winnings from the bonus at least 50 times before they become withdrawable.
  • Not Verifying Your Email Address. 1win requires you to verify your email address before processing your withdrawals. In fact, it is the first step in submitting a withdrawal request on 1win. To do this, select the “Withdrawal” button, and click “Verify email address.” The operator will send a verification link to the email address you submitted while signing up. Follow the link to verify your email and you’re all set.

Tips to Ensure Faster Withdrawals at 1win

Everyone loves instant withdrawals, and the tips below will help you cash out your winnings faster from 1win.

Tip #1. Verify your account in advance

Completing the email and KYC verification processes beforehand significantly shortens the time it takes to process your withdrawals. Rather than waiting for the operator to verify your documents after you’ve submitted a withdrawal request, you can simply get the verification process out of the way in advance to avoid delays.

Tip #2. Opt for crypto-wallets for faster payments

Crypto-wallets offer faster transaction times than other payment options. Unlike traditional banking methods, cryptocurrency transactions are processed on a decentralised blockchain network, removing the need for intermediaries that may prolong withdrawal times. Thankfully, 1win Kenya supports crypto payments, including Bitcoin, Ethereum, Tether TRC20, Tether ERC20, among others.

Tip #3. Lesser sums are faster to withdraw

Withdrawal amounts less than $60 or its currency equivalent takes less than 60 minutes to land in a player’s account, while amounts higher than that can take up to 5 days. So if you’re a fan of instant withdrawals, lesser sums are the way to go.

Tip #4. Clear bonuses before withdrawing to save time

Before you request a withdrawal, make sure that you’ve met the wagering requirements of all the active bonuses on your account. Clearing these requirements ahead of time shortens the withdrawal process, which ensures that there are no outstanding obligations that could hold up your funds.

Tip #5. Always read the terms and conditions, especially if there are bonuses involved

Understanding the site's terms and conditions will help you avoid mistakes that could delay your withdrawals. Also, review the terms of every bonus before claiming it, so you know the playthrough requirements, validity period, payout limit, and other factors that affect withdrawal times.

Follow these tips to enjoy a seamless and speedy withdrawal experience on 1win.

FAQ

How long does 1win app withdrawal take?
The withdrawal process on the app takes the same amount of time as on the desktop version. Typically, withdrawal speed ranges from a few minutes to 5 business days, depending on the payment method and amount. Note that you may need to submit documents to confirm your identity and ownership of the payment account you submitted.
I have problems withdrawing money from 1win, what should I do?
If you encounter issues withdrawing from 1win, contact their customer support team for help. You can reach them via email ([email protected]), which works between 09:00 - 18:00, or use the 24/7 live chat feature.
Why do I need to give personal information upon withdrawal?
You need to submit personal information when requesting a withdrawal because the iGaming operator needs it to verify your identity, address, and ownership of the payment account you submitted. This is in compliance with KYC and AML policies, which help prevent illegal activities from being conducted on the platform.
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